TotalBC, Inc.
TotalBC, Inc.
3301 Darby Ave.
Charlotte, NC 28216
3301 Darby Ave.
Charlotte, NC 28216
Categories: Cloud Services, Data Communications Systems Networks, Telecommunications Consultant, Telecommunications Equipment, Telephones And Telephone Apparatus
Full Service voice and data company offering network support, telephone systems and Hosted VoIP
Full service voice and data company. Offering sales, service and maintenance on small to medium sized clients for their business telephone system needs, computer networks. On premise telephone systems, CallNet, our Hosted VoIP solution. Cloud Desktop and Servers and well as onsite network installations along with our Scout solution which is a low cost flat fee managed services/monitoring product.
Keywords: telephone systems, small business telephone systems, VoIP telephone systems, Unified Communications, Hosted VoIP, VoIP, ESI,NEC, Nortel, Norstar, BCM, NEC, Aspire, UX5000, NEC SV, telephone system support, telephone system maintenance, Managed Services, Network support, PC support, Desktop support, Business telephone systems, Remote maintenance. Voice and data cabling. Network Assessment
Full service voice and data company. Offering sales, service and maintenance on small to medium sized clients for their business telephone system needs, computer networks. On premise telephone systems, CallNet, our Hosted VoIP solution. Cloud Desktop and Servers and well as onsite network installations along with our Scout solution which is a low cost flat fee managed services/monitoring product.
Keywords: telephone systems, small business telephone systems, VoIP telephone systems, Unified Communications, Hosted VoIP, VoIP, ESI,NEC, Nortel, Norstar, BCM, NEC, Aspire, UX5000, NEC SV, telephone system support, telephone system maintenance, Managed Services, Network support, PC support, Desktop support, Business telephone systems, Remote maintenance. Voice and data cabling. Network Assessment
Customer Reviews for TotalBC, Inc.
Be the first to review TotalBC, Inc. - Use the thumbs to get started!
Click to Rate:
0 thumbs up, 0 thumbs down
0 thumbs up, 0 thumbs down
Interview Q&A
How long have you been in business?
11 Years
What is your primary product or service?
TotalBC maintains over 2000 clients that have various Manuf's. NEC, Nortel, Avaya, Asterisk and CallNet or Virtual PBX and Hosted VoIP systems
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Started as a level 1 technician in 1997 with a MM telecommunications company; moved up the racks with Regional Mgr then decided that I could provide the service that I expected for my clients better with my own entity instead of having all the RED TAPE and do it at a more cost friendly way to the client
How do you differentiate yourself from other businesses in your category and area?
Our industry has moved away from customer service and that is our GOAL--Others want to push whatever product they get the best margins on and not give the client the best solution for their needs. We ask the questions and the clients answers give us the solutions that we will offer plain and simple. If when you are purchasing you are not asked a lot of questions, then they are not doing what is best for YOU!!!
How many locations do you have and do you have plans to expand?
1 central location that technicians are dispatched out of but technicians are across both Carolina's, through our growth and our clients wanting us to support their systems in other states we have set up a SELECT amount of business partners that can be our eyes and ears in those state if needed, but we have remote access to those clients as well to meet any of their immediate service needs. Our CallNet clients are spread throughout the country!
What type of payments do you accept?
Cash, Check, Visa, MasterCard, Discover and American Express (minimum additional charge for AMEX charges)
Which areas do you service?
With our own technicians, all of North and South Carolina. With our SELECT business partners we can cover most major cities in the US>
Who owns your company or runs daily operations?
Myself, Michael Snyder
What are your hours of operation?
Administrative hours 8-5 Mon-Friday, Emergency service is available 24/7/365
11 Years
What is your primary product or service?
TotalBC maintains over 2000 clients that have various Manuf's. NEC, Nortel, Avaya, Asterisk and CallNet or Virtual PBX and Hosted VoIP systems
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Started as a level 1 technician in 1997 with a MM telecommunications company; moved up the racks with Regional Mgr then decided that I could provide the service that I expected for my clients better with my own entity instead of having all the RED TAPE and do it at a more cost friendly way to the client
How do you differentiate yourself from other businesses in your category and area?
Our industry has moved away from customer service and that is our GOAL--Others want to push whatever product they get the best margins on and not give the client the best solution for their needs. We ask the questions and the clients answers give us the solutions that we will offer plain and simple. If when you are purchasing you are not asked a lot of questions, then they are not doing what is best for YOU!!!
How many locations do you have and do you have plans to expand?
1 central location that technicians are dispatched out of but technicians are across both Carolina's, through our growth and our clients wanting us to support their systems in other states we have set up a SELECT amount of business partners that can be our eyes and ears in those state if needed, but we have remote access to those clients as well to meet any of their immediate service needs. Our CallNet clients are spread throughout the country!
What type of payments do you accept?
Cash, Check, Visa, MasterCard, Discover and American Express (minimum additional charge for AMEX charges)
Which areas do you service?
With our own technicians, all of North and South Carolina. With our SELECT business partners we can cover most major cities in the US>
Who owns your company or runs daily operations?
Myself, Michael Snyder
What are your hours of operation?
Administrative hours 8-5 Mon-Friday, Emergency service is available 24/7/365
Contact TotalBC, Inc.:
- ©2024 MecklenburgCountyBusiness List.com
- Privacy Policy
- FAQ
- Contact
This site has been visited 4,734 times